Shipping policy

Shipping Policy — Cocos Vibe Vault

Last Updated: [April 25 2026]

Thank you for shopping with Cocos Vibe Vault. This Shipping Policy explains how and when your order will be processed, shipped, and delivered.

All orders are processed within 1–3 business days.
Orders placed on weekends or holidays will be processed the next business day.
You will receive a confirmation email once your order has been placed and another when it has shipped.

Note: Processing time is separate from shipping time.

Because we operate as a dropshipping store, shipping times may vary depending on the product and supplier location.

Estimated delivery times:

These are estimates and may vary due to customs, carrier delays, or high‑volume seasons.

Shipping costs are calculated at checkout based on your location and the items in your order.
Occasionally, we offer free shipping promotions.

Once your order ships, you will receive a tracking number via email.
Tracking updates may take 2–5 days to appear, especially for international shipments.

If your order contains multiple items, they may ship separately to ensure faster delivery. You will receive tracking information for each package.

International orders may be subject to customs fees, import taxes, or duties.

These charges are not included in your purchase price.
Customers are responsible for any applicable fees once the package arrives in their country.

While rare, delays can occur due to:

If your package appears lost or significantly delayed, contact us at support@cocosvibevault.com and we’ll assist you.

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses.
If you need to update your address, contact us within 12 hours of placing your order.